Security products and Support
We have extensive experience in supplying technology and products within IT and information security. Over time, we have built a large portfolio of products we offer. When incidents occur due to problems in security products, our experienced and certified team are available 24x7 to help you resolve any issues and get back to business.
Different security vendors all claim to be able to solve your problems. We know that different security products are suitable in different environments and how to make them work effectively together.
Elite selection of products
The products we supply are often of a critical nature, and our range covers the entire spectrum of security technology. As a leading company in this market, we are always at the leading edge of development through testing and trials for our technologies and products.
Effective system integration
The high partner status we enjoy with all our technology partners means that our customers are ensured certified, competent and experienced personnel who are able to provide consultancy services when required. Our professional services include:
- System integration
- Security architecture and design
- Product migration
- System audits
- Product benchmarking / procurement
Errors and unforeseen situations are bound to happen. What consequences they have depends on your response and handling. We are here to help.
Find your required support level
mnemonic Premium Support is a modular-based agreement that allows our customers to choose a level of service that best meets their requirements. Our assistance center is manned by certified consultants for all of our solutions. The center has defined escalation procedures internally and for the respective vendors to ensure correct use of resources, delegation of responsibility and rapid correction of reported errors.
Spare parts and fully equipped lab
As part of our Premium Support we have spare components in storage for most products, and a fully equipped lab to make sure corrections can be identified and implemented promptly. Our standing among our technology partners gives us the best response time with all vendors and ensures our customers are always prioritized.
To find your required level of support - let's have a chat.