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Gartner: Market Guide for Managed Detection and Response Services

mnemonic is the only European vendor recognised three years in a row

mnemonic is pleased to yet again be identified as a representative vendor in the Gartner "Market Guide for Managed Detection and Response Services" report.

Gartner describes Managed Detection and Response (MDR) services as an approach allowing organisations to add 24/7 dedicated threat monitoring, analysis and customer alerting of validated security events with incident triage performed by a person (not relying just on automation), including more direct communication with the provider's analysts. Many of these attributes are distinct from managed security services providers.

In mnemonic, we have long believed that these attributes are key for managed security vendors meeting the complex demands of the security landscape and for a high-value working relationship between customer and vendor.

Managed Detection and Response is the future of managed security - and mnemonic is already there.


Market description

  • Gartner observes that the MDR market is filling the need for organisations of all sizes that lack internal security resources and expertise, and want to expand their investments beyond preventative security technologies to address their detection, response and 24/7 monitoring gaps
  • According to Gartner, MDR vendors are focusing on threat analytic detection techniques, threat intelligence and incident response activities. These attributes can be expensive, difficult to obtain and hard to sustain for organisations alone


  • Gartner recommends organisations that do not have detection and response technologies and internal capabilities to consider MDR services
  • For organisations implementing a SOC, Gartner recommends leveraging MDR services to accelerate threat detection during implementation. For many it can be beneficial to continue working with an MDR provider as a long-term partner once the SOC is fully operational and self-sustaining

Important considerations for buyers

  • Like previous years, Gartner warns organisations buying MDR services to keep a watchful eye on MSSPs claiming to have MDR offerings, with minimal evidence to support those claims
  • Potential buyers of MDR services should recognise that all threat detection cannot necessarily be done with advanced analytics like machine learning. A range of analytics is required to do appropriate threat detection. For instance whitelists, correlation rules, simple statistics and machine learning approaches

Interested in knowing more about how Managed Detection and Response services enable your business to combat modern cyberthreats? Read more here.


Market Guide for Managed Detection and Response Services. Toby Bussa, Kelly M. Kavanagh, Sid Deshpande, Craig Lawson, Pete Shoard June 11, 2018.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.


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